Detailed Answer
Mining locations are remote; after-sales guarantee: 1. Lideral 2-year trade-in (quick replacement without halting production); 2. Spare parts delivery (battery/keys/antenna); 3. Remote technical support (phone/video); 4. On-site mine service (key accounts); 5. Spare unit configuration (replace on fault). Xingjia provides similar service. Clarify after-sales response time clauses when procuring.
| Replacement | Lideral 2-year trade-in |
| Spares | Wear-part delivery |
| Spare | Replace on fault |
Note:Keep 1-2 spare units at remote mines to prevent shutdown.